Privacy Policy

At Anugraha Tours & Travels (“Company,” “we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or communicating with us.
• Transactional Information: Details of your bookings, transactions, and communications with us.
• Technical Data: Your IP address, browser type, operating system, and other technical information that may be automatically collected when you visit our website.
• Usage Data: Information about how you use our website, products, and services.
• Cookies: We use cookies to collect data to help us improve our website and provide a better user experience. For more details, refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage our services, including processing your bookings and payments.
• To communicate with you, including responding to your inquiries, sending booking confirmations, and providing customer support.
• To improve our website, products, and services by analyzing usage data and user feedback.
• To send you promotional materials, newsletters, and other communications that may be of interest to you, provided you have opted to receive such communications.
• To comply with legal obligations and protect our rights and interests.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential.
• Legal Compliance: We may disclose your information when required by law, to comply with legal proceedings, court orders, or governmental requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

4. Data Security

We implement a variety of security measures to protect the safety of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request correction of any inaccuracies in your personal information.
• Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
• Data Portability: You have the right to request the transfer of your personal information to another party.

To exercise any of these rights, please contact us using the contact details provided below.

7. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device by your web browser. For more information on how we use cookies and how you can control them, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Address: #15, HAL Old Airport Road, BDA Colony, Domlur, Bengaluru, Karnataka 560071, India
• Phone: +91 95350 81853, +91 99453 94433, +91 97428 41198, +91 (0)80 4116 1900
• Email: booking@anugrahatravels.world, booking@anugrahatravel.com, anugraha_travels@yahoo.co.in, contactus@anugrahatravels.world

Thank you for choosing Anugraha Tours & Travels. We are committed to protecting your privacy and ensuring that your personal information is handled with care.